privacy policy

Poynton Drum School

1. Introduction

At Poynton Drum School, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect information when you visit our website https://poyntondrumschool.com/ or interact with us in other ways (e.g., enrolment forms, lesson bookings, emails).

By using our website and services, you agree to the terms of this policy.

2. Information We Collect

We may collect personal information when you:

  • Complete an enrolment form

  • Provide details to set up payments (e.g., Direct Debit with GoCardless)

  • Contact us by email or phone

  • Purchase products in our online shop

  • Subscribe to newsletters or updates

The personal information we collect may include:

  • Name

  • Email address

  • Postal address

  • Telephone number

  • Payment information (collected securely via third-party providers)

  • Lesson preferences and student details (e.g., age, instrument, lesson level)

3. How We Use Your Information

We use your personal information to:

  • Process and manage enrolments

  • Set up and administer lesson payments

  • Communicate important information about lessons and bookings

  • Respond to enquiries and provide customer support

  • Administer online shop orders

  • Send newsletters or promotional information (only with your consent)

4. Legal Basis for Processing

We process your personal information because:

  • It is necessary for our contract with you (lessons, payments)

  • You have provided consent (e.g., newsletter subscription)

  • We have a legitimate interest in managing and improving our services

5. Sharing Your Information

We will not sell or rent your personal information to third parties.

We may share your information with:

  • Payment processors (e.g., GoCardless) to arrange payments

  • IT service providers to host and maintain our website

  • Legal or professional advisors where required by law

These third parties are only permitted to use your information to perform services on our behalf and are required to protect it.

6. Cookies & Website Tracking

Our website may use cookies and similar tracking technologies to:

  • Improve site performance

  • Analyse how the site is used

  • Personalise your experience

You can manage your cookie preferences through your browser settings.

7. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration or disclosure. However, no method of electronic transmission is completely secure. We cannot guarantee absolute security, but we strive to safeguard your data.

8. Data Retention

We keep your information only as long as necessary for the purposes described in this policy, or as required by law.

For example, we retain enrolment and payment details for accounting and tax purposes for the legally required period.

9. Your Rights

Under applicable data protection laws, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request that we delete your data (in certain circumstances)

  • Withdraw consent where we rely on it to process your data

  • Object to or restrict processing

  • Ask for a copy of your data in a portable format

To exercise any of these rights, please contact us at the email below.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is used, please contact:

Poynton Drum School
Email: info@poyntondrumschool.com
Address: 1 Tulworth Road, Poynton, Cheshire, SK12 1BQ

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.

Last Updated: February 2026